I inform the worker that we have to speak to the manager, and gesture to the blonde woman that was pointed out to us, but she sees me, activates her heel and walks the opposite means. We inquired what could be accomplished relating to the TV problem and she supplied to “improve us” to a room with an identical view. I known as the customer service line as soon as more to see if there was ANYONE else that I may speak to and all I acquired back was an unapologetic, monotone, woman that offered to file a complaint for me. We waited the the rest of the evening for the Engineering Manager to point out up along with his “clarification or apology” but you guessed it, no show.
- So we known as down to the entrance desk to let them know, to no avail bc they did not show or contact us back either.
- Something related in worth but trying significantly better.
- I inform the employee that we have to converse to the supervisor, and gesture to the blonde lady that was pointed out to us, but she sees me, activates her heel and walks the opposite method.
Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night and nonetheless needed to wait in line for almost an hour to make use of a self check in kiosk. Initial impression was the room was very nice however the TV did not work. We were suggested to examine in w the front desk within the AM, which we did. They asked if it was ok to enter the room while we had been gone for the day, sightseeing.
Not The Most Effective – Flamingo Las Vegas Lodge & On Line Casino
We are planning a giant group trip (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo due to its location and my good experiences there up to now. Instead, we are going to keep elsewhere (Harrah’s, New York, etc) related in value however much cleaner and not in such a state of dis-repair. Next time we’ll keep at a sister-property like Harrah’s or the Linq. Something related in worth but wanting much better. Until some adjustments occur, I is not going to suggest this place to anybody. I did notice that some of the buttons int he hallways for the elevators didn’t work.
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This is not the Flamingo I even have stayed at and enjoyed prior to now. Thinking we would not be in the room much, we decided to just make-do. When we woke Monday I wished to leap int he bathe. Water barely warmed up, so I took a quick one. I do not normally name and complain because I don’t need them pondering I am on the lookout for any freebies.
Not The Most Effective – Flamingo Las Vegas Resort & On Line Casino
We gave the OK but my husband took photographs of all of our stuff before we left. I tried to call the customer service quantity however was knowledgeable that they have been out of the US and I needed to speak to somebody on web site. So, you guessed it, we waited within the line, tried to keep calm and hopeful that someone dirty roulett would make it right in the end. My husband additionally tried to speak to Caesar’s Rewards, , and they solely identified what the supervisor looked like so we could ask to talk to her once we made to the entrance of the road.
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We appreciate you taking the time to supply your suggestions, Timgerkman2021. We respect you taking the time to supply your feedback, Saleslady730. We respect you taking the time to offer your suggestions, Katie. Roulette dealer was imply and took her candy time rearranging chips. Other individuals walked away from the table due to her horrible attitude. This was my 3rd and last time staying on the flamingo.
Not The Best – Flamingo Las Vegas Resort & On Line Casino
So we referred to as all the method down to the front desk to allow them to know, to no avail bc they did not present or contact us again both. The “grievance name” received through to somebody, the following day about 24 hours later and provided us a $50 meals credit to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t a real person to fulfill with and we could not likelihood missing our flights over one other disappointing customer support expertise, so we have been pressured to used the self kiosk to verify out. We will NEVER recommend the Flamingo to anyone for something. We appreciate you taking the time to provide your feedback, Lisa. Your feedback have been shared with the suitable staff for his or her enter and a focus. We worth your patronage and hope to look forward to welcoming you again.
However, I did name in regards to the lack of hot water and one method or the other they made some adjustment and obtained the water warmer within a quantity of hours. I did not complain concerning the other issues in the room. This enterprise makes use of tools supplied by Tripadvisor to encourage and gather visitor reviews, including this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you again for one more nice time at Flamingo Las Vegas soon.
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